Payment Policy

Welcome to Frontierease Immigration. This Payment Policy outlines our terms and conditions regarding payments, refunds, and services. By using our website or services, you agree to the terms stated herein.

Please note that Frontierease Immigration operates as an independent entity. We are not affiliated with any government or government agency regarding permits. We provide immigration guidance and concierge services for which we charge a service fee. Our website, www.frontiereaseimmigration.com, serves as a resource for general information related to immigration and permits. We are not a legal firm and do not provide legal advice or recommendations. The information on our site is intended for reference only and should not replace professional legal counsel. By using this site and/or making a purchase, you agree to our Terms of Use.

Frontierease Immigration has undergone thorough background checks to ensure the legitimacy and validity of our services.

All content, layout, design, data, graphics, trademarks, and logos on this website are the property of Frontierease Immigration, protected under Indian and international copyright laws. We are committed to protecting the rights of our employees, customers, and intellectual property, and we will take legal action if necessary.

Frontierease Immigration is not liable for any special or consequential damages arising from the use of, or inability to use, the materials on this website, or the performance of our services, even if we have been advised of the possibility of such damages. Some jurisdictions may not allow the exclusion of liability for incidental or consequential damages, so this limitation may not apply to you.

By using our website and purchasing our services, you enter into a legal contract with Frontierease Immigration. The prevailing party in any civil lawsuit may be awarded reasonable attorney’s fees.

The information, articles, emails, products, and services provided by Frontierease Immigration are for personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from us without express written permission.

If a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed at that price. This applies whether or not the order has been confirmed and your payment processed. If your payment has been processed, a full refund will be issued for the incorrect price.

• Evaluations: 100% non-refundable.
• Job Search Services: 100% non-refundable.

Note: In the event of unforeseen circumstances, such as natural disasters or pandemics, fees are non-refundable.

• 100% non-refundable if the hard copy of the agreement is not signed and returned.
• 100% non-refundable if you decide to withdraw after making a purchase.
• 100% non-refundable if you choose not to continue with our services.
• 100% non-refundable for the following reasons:

• Failure of the medical examination by you or any family members included in the permit request.
• Failure to provide a valid Police Clearance Certificate dated within the last 3 months.
• Inability to demonstrate sufficient funds for settlement or maintenance.
• Submission of fraudulent documents.
• Prior violation of immigration laws by you or any family members included in the permit request.
• Late submission of any additional documents requested by the consulate.

Refer to your service agreement for specific refund terms related to the product.

Frontierease Immigration reserves the right to deny refunds per our policies. If refunds are issued, they will be processed within 30 days after you complete the refund request form and provide any necessary proof of rejection. By agreeing to our terms, you waive the right to dispute any charges. Refunds will be issued as a company check made payable to the individual on the order form and mailed to the provided address. You agree not to contact your credit card company or bank to dispute charges, as this will delay the refund process.

Technical Evaluations: Our evaluation service assesses your profile for a selected country and provides a points report within 48 hours of receiving all necessary information. The evaluation fee is non-refundable.

Full Service: We provide guidance and advice for immigration, with processing handled from our back office in India. The fee for full service is refundable only under the conditions stated above.

Requisition Forms: We offer various requisition and inquiry forms for download, available for a fee on a subscription basis.

Copyright Information: No copyright is claimed on the forms, which are published by various overseas government agencies.

This site and its materials are provided “as is” without any warranties, express or implied. To the fullest extent allowed by law, Frontierease Immigration disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free functionality, nor that defects will be corrected, or that the site is free of harmful components. Some jurisdictions may not allow limitations on warranties, so these exclusions may not apply to you.

Frontierease Immigration reserves the right to change its Terms and Conditions at any time. By purchasing any product from our website, you agree to all terms and conditions listed. You also agree not to dispute these terms. All disputes are subject to the exclusive jurisdiction of the Delhi Courts.

We comply with data protection laws, ensuring that any personal information we hold about you is:

1. 1. Used lawfully, fairly, and transparently.
2. 2. Collected for valid purposes explained to you and not used incompatibly with those purposes.
3. 3. Relevant and limited to the purposes stated.
4. 4. Accurate and kept up to date.
5. 5. Stored securely.

Personal data refers to any information that can identify an individual. This does not include anonymous data where identity has been removed. We may collect, store, and use the following categories of personal information about you:

• Personal contact details (name, title, addresses, phone numbers, email addresses)
• Date of birth
• Gender
• Marital status
• Next of kin and emergency contact information
• National Insurance or TAX ID number/PAN card
• Bank account details, payroll records, and tax status information
• Driving license
• Grievance information
• Information about your use of our information and communication systems

We collect personal information through various methods, including landing pages, websites, and registration forms.

We will use your personal information only when permitted by law, primarily in the following circumstances:

1. 1. To perform the agreement we have entered into with you.
2. 2. To comply with a legal obligation.
3. 3. When necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
4. 4. When you have given explicit consent.

We may also use your personal information in rare situations, such as to protect your interests or when required for public interest by authorities.

As a registered member, you will receive important updates and notifications via WhatsApp.

We require the categories of information listed above to:

• Administer our contract with you
• Manage business operations, including accounting and auditing
• Handle grievances and legal disputes
• Ensure compliance with health and safety obligations
• Prevent fraud
• Monitor usage of our information systems for compliance with laws and policies
• Conduct data analytics to understand customer satisfaction and needs

Failure to provide certain information may prevent us from fulfilling our agreement with you or complying with legal obligations.

We will only use your personal information for the purposes for which it was collected unless we determine that a new purpose is compatible with the original one. If we need to use your information for an unrelated purpose, we will notify you and explain the legal basis for doing so.

“Special categories” of sensitive personal data require higher protection levels. We may process this information under the following circumstances:

1. 1. With your explicit written consent.
2. 2. To fulfill our legal obligations.
3. 3. For public interest, as requested by authorities.
4. 4. In relation to legal claims or to protect your interests when you cannot give consent.

We will use your personal data in accordance with the following principles:

1. 1. Lawfulness, fairness, and transparency
2. 2. Purpose limitation
3. 3. Data minimization
4. 4. Accuracy
5. 5. Storage limitation
6. 6. Integrity and confidentiality

We implement appropriate technical and organizational measures to ensure the security of your personal data.

Cookies are small text files stored on your device that help us deliver personalized content and remember your settings. Frontierease Immigration uses cookies and similar technologies to collect usage data and analytics, enhancing your experience on our site. Our products currently do not respond to Do Not Track requests.

We do not require your consent to use special categories of personal information when complying with our legal obligations. In limited circumstances, we may seek your written consent for processing particularly sensitive data, providing full details for your consideration.

Automated decision-making occurs when an electronic system uses personal information to make decisions without human intervention. We do not foresee automated decisions affecting you but will inform you if this changes. We may share your personal information with third parties as required by law.

We prioritize the security of your information and have implemented measures to protect it. Our security protocols prevent your personal information from being accidentally lost, accessed without authorization, altered, or disclosed. Access to your personal information is limited to employees and agents who need it for business purposes. They process your information only under our instructions and are bound by confidentiality obligations. We have procedures in place to address any suspected data security breaches and will notify you and any relevant regulatory authorities as required by law.

It is vital that the personal information we hold about you is accurate and current. Please inform us of any changes during your relationship with us.

Under certain circumstances, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request the correction of any incomplete or inaccurate information.
• Erasure: You can ask us to delete your personal information if there is no valid reason for us to continue processing it.
• Objection: You can object to the processing of your personal information based on legitimate interests.
• Restriction: You can request the suspension of processing your personal information for specific reasons.

To exercise any of these rights, please contact us at info@frontiereaseimmigration.com.

You generally will not have to pay a fee to access your personal information or exercise your other rights.

To protect your information, we may need to verify your identity before processing your request.

If you have provided consent for the processing of your personal information, you can withdraw it at any time. To do so, please contact us at info@frontiereaseimmigration.com.

If you have any questions about this policy or how we handle your personal information, please reach out to us at info@frontiereaseimmigration.com.

We reserve the right to update this privacy statement at any time. The date of the last update will be indicated at the bottom of the page. Please check periodically for any changes.

This Privacy Notice supplements our main Privacy Policy and applies to California residents. It complies with the California Consumer Privacy Act (CCPA).

Information We Collect: We collect personal information that can identify or relate to you, including:

• Identifiers: Name, phone number, email address
• Employment-related Information: Occupation, work experience, skills

Education Information: Level of education, schools attended

Sources of Information: We obtain this information directly from you or through your interactions with our website.

Use of Personal Information: We may use your personal information to:

• Provide services or information you request
• Send email alerts or notifications
• Fulfill our contractual obligations
• Improve our website and services
• Conduct research and analysis

Sharing Personal Information: We do not share your personal information with third parties but store it securely in cloud services like Salesforce CRM and Amazon Web Services.

Your CCPA Rights: As a California resident, you have the right to:

• Access: Request disclosure of your personal information over the past 12 months.
• Deletion: Request deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us at info@frontiereaseimmigration.com. Ensure your request is verifiable, providing sufficient information for us to identify you.

Response Time: We will respond to your requests within 24 to 48 hours.

Under our Job Search Services, we provide resume writing, LinkedIn optimization, and resume marketing. We do not advertise jobs or represent overseas employers, and our services do not guarantee employment.